REDE HALL FARM PARK TERMS AND CONDITIONS
Contact Details: Mrs Christine Oakley
Business Status: Partner
VAT Number: 825 9038 16
Thank you for choosing to book with Rede Hall Farm Park. We look forward to welcoming you. By making this booking you are entering an agreement with us. Please read our terms and conditions of booking below.
The price of the accommodation includes the following:
Electricity, linen, towels, heating, and use of a shared Hot Spa Tub.
Well behaved pets are permitted by prior arrangement
Acceptance of Children
We welcome children of all ages.
Cancellation and Insurance
By making your booking, our agreement is a legal contract and your deposit is non-refundable. If you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking in full, even if we have not yet received your balance. If we do succeed in re-letting the booking, you are no longer liable for the balance, or we will refund it to you if you have already paid it, less a 10% administration fee.
Please note that your deposit is not refundable under any circumstances. We would recommend that you take out cancellation insurance to cover this cost. We will never pass on your personal details to any company or private person unless requested by yourself.
Non-availability of Accommodation
We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would, however, attempt to offer you alternative accommodation. If this was not possible, or acceptable to you, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.
Your accommodation will be available to you from 4pm on the day of arrival, unless otherwise arranged. We may not be able to accommodate you if you arrive earlier than the agreed time as we will be busy preparing your cottage.
Late arrival Procedures
Please ensure you contact us no later than the day prior to arrival to let us know if you will be arriving late to make arrangements for collection of the key to your cottage.
Please be ready to leave your cottage by 10am on the day of departure, unless otherwise arranged to allow cleaners etc to prepare the cottage for the next visitors.
Damages and Breakages
Please take care when staying in our property. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £20 if you did not report this.
We do not accept any liability for any damages, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
A warm welcome awaits you at Rede Hall Farm Park.